A voice over agency is a company that produces high-quality voice productions through voice over talents. A voice talent is an actor who has the perfect voice to suite your particular needs (such as the perfect voice for a voicemail). There are many voice over agencies online and offline, but do not go for the first one you come across since some are neither credible nor reliable, different agencies have different voice talents and different agencies have different rates. Knowing what to expect from good voice over services will help you make an informed decision.
Good companies offer multilingual voice over services. This is important if you have clients from different nationalities (such as when operating an international business with an online presence).
A good voice-over agency will offer its services via ISDN, email, CD, or FTP. The company should have a state-of-the-art studio for quality recordings. The studio should have digital phone patch, ISDN, or self direction.
A good voice-over agency is one that has an online presence. This is important because you will be able to get services from a company in voice over agency in UK, India, USA, Canada, Germany, Spain, and other countries that are known for their excellence in voice over recordings. Going online is also advantageous in that you can download demos, it gives you unparalleled convenience, it saves you money on logistics, and it gives you anonymity.
Consider the quality of the voice over talent. You could do this through demos, independent reviews in review sites, customer testimonials, recommendations, or online discussion forums. Consider the training and the experience of the voice over talent since there is a lot more to voice over recording than a good voice.
Go for an agency that offers different voice over services. Different companies have different services, but you should not compromise on flash, Internet and video narration, voice prompts (such as voicemail and auto-attendant), IVR (interactive voice response), and message/music-on-hold productions. Other than voice over work, the company should offer such related services as dubbing services, subtitling services, translation, and recording.
Good voice-over services offer advice on such issues as the best message in your voice prompts. You expect the company to offer value for money (it should have competitive prices). Consider the charging method being employed, the number of years the agency has been in operation, and your particular needs when making your choice.